Reference desk
Contact the library
The reference desk answers questions about the catalogue, receives corrections and submissions, arranges accessible formats, and coordinates the community programme. Written enquiries are answered within two business days, Monday to Friday.
Office information
Postal address
Moolmes Public Knowledge Library137 Bannatyne Avenue, Suite 400
Winnipeg, MB R3B 0R3
Canada
Telephone and email
+1 (204) 555-0182
info@moolmes.club
Calls are answered during office hours. Voicemail is checked once each business day.
Opening hours
Monday to Friday, 9:00 AM–5:00 PM (CST)
Closed on statutory holidays in Manitoba.
The reading room is open by appointment during these hours.
Which desk to write to. All enquiries reach the same address. To speed things up, put the subject in the first line: correction, permission request, accessible format, submission, community programme, or reference question. Include the shelf mark if your enquiry concerns a specific entry.
Send a message
Use this form for reference questions, corrections and permission requests. Fields marked required must be completed. Please do not include personal information you would not want held in an email.
Visiting the reading room
The reading room holds print copies of the publications, the full toolkit series and a small reference shelf. It has six reader desks and one large table used for records clinics. Visits are by appointment so that the material you want is ready when you arrive.
- The Bannatyne Avenue entrance is step-free, with a 900 mm door and a level route to the reading room and washrooms.
- Two accessible parking spaces are available in the rear lot; request the access code when you book.
- The nearest transit stops are on Main Street, a four-minute walk east.
- Large-print copies of any publication can be prepared for a visit with three business days' notice.
Find us
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What to expect
| Enquiry | Response | Notes |
|---|---|---|
| Reference question | 2 business days | Complex searches may take longer; you will be told if so. |
| Correction | 2 business days | Confirmed corrections are published with a revision note. |
| Permission request | 5 business days | Non-commercial educational reuse is granted routinely. |
| Accessible format | 3–5 business days | Large print, plain text and structured documents. |
| Submission | 2 business days to first reply | Review itself takes longer and is agreed with you. |